Senior Service Designer
You will lead service design work on complex projects within the Home Office, helping shape digital products and services that protect communities and support internal corporate functions. Working in an agile multidisciplinary team, you will use user research and data to create compelling service solutions, build prototypes, and engage with senior stakeholders. Your role involves coaching team members, sharing good design standards, and driving continuous improvement to ensure services are accessible and easy to use.
What they're looking for
- Leads service design and analysis for complex projects
- Manages prototyping and concept creation processes
- Applies accessibility and inclusive design standards
- Manages a small team and provides coaching and feedback
- Engages stakeholders and advocates UCD principles effectively
Nationality requirements
Open to UK, Irish, Commonwealth, EU, and Turkish nationals with the relevant right to work or settled status.
Selection process
The sift will commence from 27/10/2026. Interviews are expected to take place from 11/11/2026 remotely via MS Teams, including a 10-minute presentation based on a pre-interview task.
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